Usually, I leave instrument’s computer up and running for long periods of time. No surprise that after several weeks there is significant amount of Windows Updates ready for installation. This week I had to reboot my system (Dionex Ultimate 3000) and during this occasion several new updated were installed.
After that I started to have problems with connection to the Chromeleon server.
I had to solve connection problem in between the Bruker MS and Agilent LC (Agilent shutdown). On the very end, I found out there was no problem in their mutual communication. However, it shows me the future of the instrumental services. WebEx communication.
From time to time, we all face problems with HPLC instruments. Then, we all search the internet for the solution for our problem. In this troubleshooting section I would like to point out my problems with instruments and their solutions. Hopefully, it can help also you.
Recently, I was asked to run the HPLC-MS instrument which was off for several months. The LC part was Agilent 1100 and MS was from the Bruker (HCT+). The instruments themselves worked fine, but there was a problem with their connection. At least I thought so. The Agilent HPLC went always to power off mode after couple of minutes. No matter what I have done, no matter what I have tried. It always went to shutdown mode.